{"id":46,"date":"2025-05-10T15:45:54","date_gmt":"2025-05-10T06:45:54","guid":{"rendered":"https:\/\/shanari.com\/yukata\/?page_id=46"},"modified":"2025-08-03T10:10:18","modified_gmt":"2025-08-03T01:10:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/shanari.com\/yukata\/en\/faq","title":{"rendered":"FAQs"},"content":{"rendered":"<h2 class=\"wp-block-heading is-style-section_ttl\">Yukata Rental Q&amp;A \u2013 Quick Help for First-Timers<\/h2>\n\n\n\n<p>Got questions about yukata rental? Find the answers here!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Reservations &amp; Fees<\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is it possible to rent a yukata without making a reservation?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Yes, if we have availability on the day, we\u2019d be happy to help you.<\/p>\n\n\n\n<p>Please note that customers with reservations are given priority, so you might have to wait or find fewer yukata options available.<br>To ensure your rental, we recommend making a reservation in advance.<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/reserve\/\" data-type=\"page\" data-id=\"67\">Reservation<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>By when should I make a reservation?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Same-day bookings are okay if there\u2019s availability, but we get quite busy on weekends and special events. Booking in advance is a good idea!<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/reserve\/\" data-type=\"page\" data-id=\"67\">Reservation<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Do you have any discount plans?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Yes, we do have discount plans available.<\/p>\n\n\n\n<p>Please check<a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a>for details about our discounts.<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is there a cancellation fee?<\/strong><\/dt><dd class=\"faq_a\">\n<p>There is no cancellation fee if you contact us by 17:00 the day before your rental.<\/p>\n\n\n\n<p>For cancellations after that time or on the day of your booking, a 50% fee will be charged.<\/p>\n<\/dd><\/div>\n<\/dl>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Be Ready for Your Yukata Day<\/strong><\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Do I need to bring anything?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Basically, you can come empty-handed.<\/p>\n\n\n\n<p>Yukata, obi, geta, dressing accessories, and undergarments are all included in the plan.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is there a place to do makeup?<\/strong><\/dt><dd class=\"faq_a\">\n<p>There is no place provided for makeup.<br><br>We appreciate<strong>it if you come with your makeup already done.<\/strong><br>Feel free to do your final makeup check in our store.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\">Do you offer hair styling and makeup services?<\/dt><dd class=\"faq_a\">\n<p>Casual<strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u300c10\u5206\u30af\u30a4\u30c3\u30af\u30d8\u30a2\u30bb\u30c3\u30c8\uff08\u9aea\u98fe\u308a\u4ed8\uff09\u300d\u3082\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\uff08+1,500\u5186\uff09<\/strong>\u3002<br><br>Please come with your hair done at home if you\u2019re not choosing the hair styling add-on.<br>A simple updo or adding a hair accessory can really bring out the beauty of your yukata.<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><br><br><br><strong>We do not offer makeup services.<\/strong><br><strong>Please have your makeup done<\/strong>before you come.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\">Can I rent a bag for the yukata?<\/dt><dd class=\"faq_a\">\n<p>Bag rentals are now available!\nAs quantities are limited, advance reservations are recommended.\nPhotos are available on the Plans and Prices page.<br><br><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n<\/dl>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>&nbsp;Yukata &amp; Dressing Service<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\">Do you offer children\u2019s yukata rentals?<\/dt><dd class=\"faq_a\">\n<p><strong>We currently do not offer children\u2019s yukata for rent. They are available for purchase only.<\/strong><br><br>Our yukata sizes are available<br>for women 145 cm and taller, and for men 160 cm and taller.<br><br>Petite teenagers can also enjoy wearing our yukata, provided the size fits. Please verify your height and body measurements in advance.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>&nbsp;What sizes of yukata do you have?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Please check the yukata size on the<a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a>page.<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is it possible to rent just accessories, like only an obi?<\/strong><\/dt><dd class=\"faq_a\">\n<p>We do not offer rentals for accessories only, such as obi, geta, or bags.<\/p>\n\n\n\n<p>Our rental service is offered as a set plan that includes both the yukata and all the accessories.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Could you snap a photo with my phone?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Of course! We can take photos with your smartphone.<br>Please don\u2019t hesitate to reach out.<\/p>\n<\/dd><\/div>\n<\/dl>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Rental Use &amp; Return Guide<\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>What happens if it rains?<\/strong><\/dt><dd class=\"faq_a\">\n<p>You may reschedule to another day at no cost if you notify us by 17:00 the day before your booking.<\/p>\n\n\n\n<p>Light rain on the day is okay, but for heavy rain or storms, please consult with us.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>What should I do if it gets stained?<\/strong><\/dt><dd class=\"faq_a\">\n<p>We don\u2019t charge extra for small stains from regular use; cleaning is included.<\/p>\n\n\n\n<p>However, for damage or stains that cannot be cleaned\u2014such as oil-based paint, cigarette burns, or tears\u2014repair or replacement fees may apply.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>What should I do if I can\u2019t return it on time?<\/strong><\/dt><dd class=\"faq_a\">\n<p>Please make sure to call the shop in advance if you\u2019ll be late.<\/p>\n\n\n\n<p>If you return the yukata late without notice, a late fee may apply. We also offer a \u201cNext Day Return Plan\u201d for those who are concerned about time.<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong><strong>What happens if I return it late?<\/strong><\/strong><\/dt><dd class=\"faq_a\">\n<p>If the yukata is returned late,<strong>a late fee of \u00a52,000 per person per day<\/strong>will be charged.<\/p>\n\n\n\n<p>We appreciate your cooperation in returning the items as planned, so we can accommodate the next customers without delay.<\/p>\n\n\n\n<p><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Can I leave my belongings while I\u2019m strolling around in town?<\/strong><\/dt><dd class=\"faq_a\">\n<p>For customers using our yukata rental service, we offer free storage for your items and changing clothes during operating hours.<br>\u305f\u3060\u3057\u3001\u82b1\u706b\u5927\u4f1a\u3084\u304a\u796d\u306a\u3069\u3001\u5e97\u5185\u304c\u6df7\u96d1\u3059\u308b\u65e5\u306f\u5bfe\u5fdc\u3067\u304d\u304b\u306d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3042\u3089\u304b\u3058\u3081\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>Make sure to keep your valuables on you.<\/p>\n<\/dd><\/div>\n<\/dl>","protected":false},"excerpt":{"rendered":"<p>\u6d74\u8863\u30ec\u30f3\u30bf\u30eb\u306e\u7591\u554f\u3092\u89e3\u6c7a \u6d74\u8863\u30ec\u30f3\u30bf\u30eb\u306b\u95a2\u3059\u308b\u304a\u5ba2\u69d8\u304b\u3089\u306e\u3054\u8cea\u554f\u3068\u56de\u7b54\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002 \u4e88\u7d04\u30fb\u6599\u91d1\u306b\u3064\u3044\u3066 \u5f53 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"swell_btn_cv_data":"","footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":50,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":2216,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages\/46\/revisions\/2216"}],"wp:attachment":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}