{"id":46,"date":"2025-05-10T15:45:54","date_gmt":"2025-05-10T06:45:54","guid":{"rendered":"https:\/\/shanari.com\/yukata\/?page_id=46"},"modified":"2026-06-16T18:15:29","modified_gmt":"2026-06-16T09:15:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/shanari.com\/yukata\/en\/faq","title":{"rendered":"FAQs"},"content":{"rendered":"<h2 class=\"wp-block-heading is-style-section_ttl\">Yukata Rental Q&amp;A \u2013 Quick Help for First-Timers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Got questions about yukata rental? Find the answers here!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Reservations &amp; Fees<\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is it possible to rent a yukata without making a reservation?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Yes, if we have availability on the day, we\u2019d be happy to help you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that customers with reservations are given priority, so you might have to wait or find fewer yukata options available.<br>To ensure your rental, we recommend making a reservation in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/reserve\/\" data-type=\"page\" data-id=\"67\">Reservation<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>By when should I make a reservation?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Same-day bookings are okay if there\u2019s availability, but we get quite busy on weekends and special events. Booking in advance is a good idea!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/reserve\/\" data-type=\"page\" data-id=\"67\">Reservation<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Do you have any discount plans?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Yes, we do have discount plans available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please check<a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a>for details about our discounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is there a cancellation fee?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">There is no cancellation fee if you contact us by 17:00 the day before your rental.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For cancellations after that time or on the day of your booking, a 50% fee will be charged.<\/p>\n<\/dd><\/div>\n<\/dl>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Be Ready for Your Yukata Day<\/strong><\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Do I need to bring anything?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">\uff5eFor Rental Plan Guests\uff5e<br>Basically, you can come empty-handed.<br>Yukata, obi, geta, dressing accessories, and undergarments are all included in the plan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uff5eFor Guests Bringing Their Own yukata\uff5e<br>Please bring your complete yukata set, including yukata, obi, and dressing accessories.<br>\uff1cWhat to Bring (Reference)\uff1e<br>Yukata \u30fbObi (sash belt)\u30fbUndergarment\u30fbTwo Koshihimo (waist ties)\u30fbMaeita (front stiffener)\u30fbDatejime (wide waist sash)\u30fbK\u014drin belt (kimono clip belt)\u30fbThree face towels\u30fbGeta (traditional sandals)<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is there a place to do makeup?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">There is no place provided for makeup.<br><br>We appreciate<strong>it if you come with your makeup already done.<\/strong><br>Feel free to do your final makeup check in our store.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\">Do you offer hair styling and makeup services?<\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">You<strong>can also add our 10-Minute Quick Hair Styling service(including a hair accessory) for an  aditional \uffe51,500<\/strong>.<br><br>Please come with your hair done at home if you\u2019re not choosing the hair styling add-on.<br>A simple updo or adding a hair accessory can really bring out the beauty of your yukata.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><br><br><br><strong>We do not offer makeup services.<\/strong><br><strong>Please have your makeup done<\/strong>before you come.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\">Can I rent a bag for the yukata?<\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Yes, we offer options for both men and women.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, please note that stock is very limited for both.\nItems will be provided on a first-come, first-served basis on the day of your visit, so we appreciate your understanding in advance. <br>You can view photos of our bag lineup on the Pricing Plans page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can view photos of our bag lineup on the Pricing Plans page.<br><br><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n<\/dl>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>&nbsp;Yukata &amp; Dressing Service<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\">Do you offer children\u2019s yukata rentals?<\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\"><strong>We currently do not offer children\u2019s yukata for rent. They are available for purchase only.<\/strong><br><br>Our yukata sizes are available<br>for women 145 cm and taller, and for men 160 cm and taller.<br><br>Petite teenagers can also enjoy wearing our yukata, provided the size fits. Please verify your height and body measurements in advance.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>&nbsp;What sizes of yukata do you have?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Please check the yukata size on the<a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a>page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Is it possible to rent just accessories, like only an obi?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">We do not offer rentals for accessories only, such as obi, geta, or bags.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our rental service is offered as a set plan that includes both the yukata and all the accessories.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Could you snap a photo with my phone?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Of course! We can take photos with your smartphone.<br>Please don\u2019t hesitate to reach out.<\/p>\n<\/dd><\/div>\n<\/dl>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Rental Use &amp; Return Guide<\/strong><\/h3>\n\n\n\n<dl class=\"swell-block-faq -icon-circle is-style-faq-stripe\" data-q=\"col-main\" data-a=\"fill-main\">\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>What happens if it rains?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">You may reschedule to another day at no cost if you notify us by 17:00 the day before your booking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Light rain on the day is okay, but for heavy rain or storms, please consult with us.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>What should I do if it gets stained?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">We don\u2019t charge extra for small stains from regular use; cleaning is included.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, for damage or stains that cannot be cleaned\u2014such as oil-based paint, cigarette burns, or tears\u2014repair or replacement fees may apply.<\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>What should I do if I can\u2019t return it on time?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">Please make sure to call the shop in advance if you\u2019ll be late.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you return the yukata late without notice, a late fee may apply. We also offer a \u201cNext Day Return Plan\u201d for those who are concerned about time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong><strong>What happens if I return it late?<\/strong><\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">If the yukata is returned late,<strong>a late fee of \u00a52,000 per person per day<\/strong>will be charged.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We appreciate your cooperation in returning the items as planned, so we can accommodate the next customers without delay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/shanari.com\/yukata\/en\/plan\/\" data-type=\"page\" data-id=\"35\">Plans and Prices<\/a><\/p>\n<\/dd><\/div>\n\n\n\n<div class=\"swell-block-faq__item\"><dt class=\"faq_q\"><strong>Can I leave my belongings while I\u2019m strolling around in town?<\/strong><\/dt><dd class=\"faq_a\">\n<p class=\"wp-block-paragraph\">For customers using our yukata rental service, we offer free storage for your items and changing clothes during operating hours.<br>Please note that we may not be able to accommodate this service on busy days, such as fireworks festivals or local events, when the store is crowded. We appreciate your understanding in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure to keep your valuables on you.<\/p>\n<\/dd><\/div>\n<\/dl>","protected":false},"excerpt":{"rendered":"<p>\u6d74\u8863\u30ec\u30f3\u30bf\u30eb\u306e\u7591\u554f\u3092\u89e3\u6c7a \u6d74\u8863\u30ec\u30f3\u30bf\u30eb\u306b\u95a2\u3059\u308b\u304a\u5ba2\u69d8\u304b\u3089\u306e\u3054\u8cea\u554f\u3068\u56de\u7b54\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002 \u4e88\u7d04\u30fb\u6599\u91d1\u306b\u3064\u3044\u3066 \u5f53 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"swell_btn_cv_data":"","footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":54,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":2629,"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/pages\/46\/revisions\/2629"}],"wp:attachment":[{"href":"https:\/\/shanari.com\/yukata\/en\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}